Design thinking & sevice design trainings

We help companies overcome barriers to become systematically innovative by training and facilitation sessions over applying design thinking and service design methodologies.

We are ready to consult

To make your company customer-centric and innovative, you should transform the mindset of your employees.
01
Online, physical, hybrid formats
We use best practices that allow any individuals contribute as a team regardless of location
02
Up to 90 participants on the session
Small workshop or large training - we are able to host a big number of participants
03
Multilanguage
Ukrainian, English, Russian languages

What requests can be resolved by our consultancy?

  • Design thinking methodology training
  • Facilitation of innovation strategy development sprint
  • Define an innnovation vision of the company
  • Service Design tranings for top management
  • Orgaise foresight session to transform mid and long term strategy
We are ready to discuss your project
Schedule a call or write an email at bizdev@craftinnovations.global

Apply design thinking and service design metodologies

Service design and design thinking complex training programs & workshops for enterprises and innovation teams focused on getting practical skills applying to new product development or enhancement existing customer or employee experience

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Empower your team by our expertise

Want to develop an innovation strategy for your company? Need a facilitator for a strategic session? Reinforce your project team with a facilitator with expertise and experience in product or service design?
Our experts are ready to help.

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Case studies

Customer research for ‘loyalty program’ design
Marketing kit design & website development
Design thinking workshop for school kids

Frequent questions about consultancy

What locations do you provide your services?
We work internationally, so we are ready to help in your on-site location or remotely.
Do you support the implementation of the strategies?
Yes. We help to overcome a gap between the design and implementation of decisions in the operational process. So we stay together with our partners if they need our support.
How much do your services cost?
We are transparent in our approach. After discussing the details of your request, we make estimations, descriptions of the work. It's better than guessing :)

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Craft Innovations has become one of the most recommended marketing agencies worldwide
User Research that drives businesses
How user research can help you make the right business decisions
11 Traps of Cognitive Biases in Product Design
How not to get trapped by your brain while making decisions in service or product development
Customer experience design for metaverse
What is a metaverse, and how brands and businesses can provide a quality customer experience there
Customer Satisfaction Score metric
When to use and how to calculate CSAT
7 best methods for ideation
Practical tools to boost the creativity of your next brainstorming session
Jobs theory – how people ‘hire’ and ‘fire’ products
What is Jobs-to-be-Done framework, and how to apply it in product development
5 metrics to measure customer experience
Key performance indicators to measure loyalty and customer experience