– 12 435 hours dedicated to user research and usability testing in ’23
– 91/100, an average usability score of our UX/UI design
– 51 millions users our work has impacted across the globe
– 4.9/5 average score of the customer reviews
We are focused on long-term relationships with our customers;
3.2 is the average number of projects we have done per client, and this number is constantly growing. The willingness to refer Craft Innovations is 5/5.
For startups and SaaS companies
Full cycle service from product hypotheses validation, market fit & monetization models design and assessment, product UX prototyping, Visual design (UI), branding, usability tests and audit of existing products.
We make products more investable, accelerate time to market, boost product metrics like: conversions, user retention and engagement, ARPU/ARR/LTV.
The value of collaboration with Craft Innovations goes beyond just services, as our founders act as startup mentors and experts in accelerators like EBRD Startup Ventures, USF, IT Arena, etc, providing valuable business and GTM support to our clients.
For enterprise and corporate clients
We extend your innovation capabilities by collecting deep insights about consumer behaviour, co-ideating, prototyping, and testing new physical services & digital products.
Alongside this, we help grow revenue and customer loyalty by enhancing the customer experience with your existing digital touchpoints: corporate websites and portals, applications, SaaS products, etc.
Trusted by brands like: Mastercard, UNDP, British American Tobacco, CanadaVisa, CanadaHelps, Glovo, PrivatBank (17M customer base), Meest North America.
Our expertise spans various industries, including but not limited to Fintech, Banking, GameTech & Web3, Retail, E-commerce, MarTech, FMCG.
Shoot us a message, and let’s think about your challenge together.
Award | Category | Issued by |
---|---|---|
Product design | Top-5 Global | |
User Experience | Best in Global 100 | |
Market research | Top-18 Global | |
Market Research | Top Financial Services | |
Design | Top in Toronto | |
Market Research | Best in Global 100 | |
Market Research | Top in Toronto | |
Market Research | Top in Retail | |
User Experience | Top in Toronto | |
Product Design | Top in Toronto | |
Market Research | Top in Ukraine | |
Product Design | Top in Ukraine | |
UX strategy | Most reviewed Toronto | |
User research | Most reviewed Toronto | |
Digital design | Most reviewed Toronto | |
Design | Most reviewed Toronto | |
User experience | Most reviewed Toronto | |
Usability testing | Most reviewed Toronto |
Certifications | Category | Issued by |
---|---|---|
UX design & research | UX Design | |
Eye-traking UX audits | UX Audit | |
Design thinking | Consalting |
Membership | Category | Issued by |
---|---|---|
World Research Member | Market Research | |
Canada-Ukraine Chamber of Commerce Member | Business Community |