All services by Craft Innovations agency
Qualitative research — define unmet customer needs
Quantitative research — prove your decisions by data
Assess loyalty to your brand by data
UX audit and usability testing of digital products
Product & UX design — for humans
Transforming customer experience by service design
Define winning value proposition & monetisation model
Design thinking & sevice design trainings
What value we can bring to your business?
The common goal of the research is to look at the subject from a user or customer perspective. The aim is to validate the hypothesis before the main investments have been made, find opportunities to grow, or define why performance is worse than expected.
Whether it is a new business idea, product prototype, customer experience with your brand, or price strategy, we combine qualitative and quantitative methods to get a clear answer.